Receptionist, UF Agronomy Department, Gainesville, FL

​March 2019 - present 

 

• Completes various administrative tasks, organizes/stocks office supplies, and creates forms in a timely manner to ensure the success of the department’s research and teaching initiatives

• Schedules and maintains reservations and appointments, emails reminders, and makes travel arrangements for faculty and staff utilizing varying software systems to create an efficient working environment 

• Greets, receives, and directs visitors, responds to incoming mail, and answers phone calls in a friendly and professional manner in order to guarantee that the department is accessible and approachable

• Monitors, mediates, collects, and handles fees and cash from faculty and staff to generate sufficient funds

• Creates and reviews pesticide certification courses utilizing software systems such as Articulate and Canvas for close to 60,000 applicators in the state to stay current on their licenses and continue their employment (see attached reference letter)

• Fielded and transferred calls over the phone to required faculty and staff in a knowledgeable manner in order to ensure efficacious communication within and outside of the department

 

 

TESL Intern, UF TESL Certificate Program, Gainesville, FL 

August 2020 - December 2020

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• Creates and teaches an English workshop with appropriate instructional activites and materials for UF Visiting Scholars

• Teaches lesson content while effectively managing the learning environment

• Develops and/or implements appropriate assessment measures to evaluate student leanring and achievement 

• Works collaboratively with the internship supervisor and experienced ESL teachers while planning and carrying out internship responsibilities

• Refelcts on and learns about personal professional development as an L2 teacher

• Designs a website for the workshop to increase the accessibility of material and information

(Link to workshop: https://carmenlittle284.wixsite.com/teaching-workshop)

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Barista/Bookseller/Cashier, Barnes & Noble Inc, Niceville, FL 

February 2018 - May 2018​

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• Made and served café beverages with speed, quality and consistency 

• Complied with standards for merchandising, stocking and storing product. 

• Memorized ingredients and recipes for specialty products 

• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.

• Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties

• Cleaned counters, machines, utensils and seating areas daily.

• Priced merchandise, stocked shelves and took inventory of supplies 

• Conducted textbook returns, sales, and college merchandise purchases

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CSA/Gate Agent, Winner Aviation, Fort Walton Beach, FL

April 2017 - July 2017​

 

• Upheld all safety protocols, operated the jet bridge, scanned boarding passes, and completed the monthly safety modules in order to maintain a safe flight and environment

• Addressed scheduling conflicts with traveling arrangements and completed various reports regarding customer’s concerns in a professional and knowledgeable manner to ensure all problems were resolved and to provide excellent and reliable customer service 

• Communicated openly with a team and entered and maintained data and records accurately in a filing system in order to ensure the safety of all passengers and the success of airplane take-offs and landings